The Moderator Role of Psychological Capital Between Perceived Organizational Support and Work-Family Balance: A Service Sector Research

Abstract

Studies on work-family conflict and balance are carried out in management/organization literature and these studies mostly focus on work-family conflict. It is thought that studying work-family relationship with a view of positive psychology and focusing the balance concept rather than conflict will result more positively. In studies conducted so far, it has been shown that there are meaningful effects of organizational support on work-family balance. However, although they are working in the same organization, taking the presence of people at odds with balancing between work and family into account, it is apparent that there are some personal factors inside. The studies in the literature tries to explain this problem with mostly general discrepancies in personalities such as age and gender and they seldom focus on psychological and cognitive background. The aim of this study is to search how the psychological capital of people play a role between perceived organizational support and work-family balance and to emphasize the psychological and cognitive background which was overlooked by other studies. Research hypotheses have been tested by SPSS and AMOS with the data gathered by field research and thus, it has been observed that psychological capital of people play a moderator role in the relationship between work and family balance with the support of organization and manager.